Privacy policy

Oumph!/Food for Progress/Ecab Djupfryst is committed to protecting and respecting your privacy. This policy set out how we will use your personal information and who it will be shared with. Please read the following carefully.

Any changes we may make to our privacy policy in the future will be posted on this page. You should therefore review this policy on a regular basis to ensure that you are aware of the up to date version from time to time. Where we consider appropriate we will also notify you by e-mail.

 

1 WHAT INFORMATION DO WE COLLECT ABOUT YOU?

1.1 We may collect and process the following data about you (“your information”):

  • 1.1.1 information that you submit online via our site through making requests, taking part in competitions and registering to receive newsletters;
  • 1.1.2 any correspondence you send to us or communications you have with us (e.g. our contact centre, social media or applications that interact with our site);
  • 1.1.3 details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data); and
  • 1.2 We are aware that your information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.

 

2 HOW WILL WE USE YOUR INFORMATION?

2.1 We use your information in the following ways:

  • 2.1.1 to ensure that our site’s content is presented as effectively as possible for you;
  • 2.1.2 for our internal purposes, such as research and analysis, quality control, site performance, system administration and to evaluate use of our site, so that we can provide you with enhanced services;
  • 2.1.3 to notify you about changes to our products and services;
  • 2.1.4 to provide you with information that you request from us, or which we feel may interest you (provided of course that you agree);
  • 2.1.5 to run competitions and promotions;
  • 2.1.6 to create reports to assist with future marketing;
  • 2.1.7 for complaint handling purposes.

2.2 If you provide us with information about anyone else, you confirm that they have consented to us using their information for the purposes described in this policy.

2.3 We only keep your information for as long as is necessary.

 

3 COOKIES

3.1 We may use “cookies” to collect the information referred to and track your use of our site. Cookies are small data files, which gather information about your use of our site and help us to provide you with a good experience when you browse our site. For more information about “cookies”, why we use them and how to refuse cookies, please see our Cookie Policy.

 

4 MARKETING

4.1 We may contact you with information about our products and services from time to time, provided of course that you agree.

4.2 If you do not want us to use your information in this way, please tick the relevant boxes on the form when we collect your information. You may ask us at any time not to use your information for marketing purposes by contacting us: contact@foodforprogress.com 

5 WHERE DO WE TRANSFER YOUR INFORMATION TO?

5.1 We will not transfer your information to, or store it, outside the European Economic Area.

 

6 WHO DO WE SHARE YOUR INFORMATION WITH?

6.1 We may share your information with people within the company.

6.2 We may share your information with other organisations:

  • 6.2.1 if we sell or buy any business or assets, (as we may share your data with the prospective seller or buyer);
  • 6.2.2 if we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets;
  • 6.2.3 if we have to share your information to comply with legal or regulatory requirements.
  • 6.3 We may also share your information with selected third parties for the purposes of delivery, data analysis, customer support and storage services.

 

7 HOW DO WE KEEP YOUR INFORMATION SECURE?

7.1 Our site is hosted by an agency. We have a contract with them to ensure that your information is adequately protected.

7.2 To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

7.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7.5 Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.

 

8 THIRD PARTY SERVICES

9.1 In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

10 CHANGES TO THIS PRIVACY POLICY

10.1 We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

 

11 YOUR RIGHTS

11.1 You have the right to access your information and should direct any request for your information by sending us a written request using the contact details below.

11.2 You have the right to rectify your information by sending us a written request using the contact details below.

11.3 You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can tick the appropriate box on the forms when we collect your information or later at any time by clicking on unsubscribe options in any communications or by contacting us using the contact details below.

 

12 HOW TO CONTACT US

12.1 Questions, comments or requests concerning this privacy policy are welcomed and should be addressed to us at: contact@foodforprogress.com